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lundi 12 novembre 2012

Social Media in China - a quite different thing

Communicate via social media with consumers, that is easy. But to get into the Chinese social media market means to overcome several hurdles and to understand the market's rules and consumer habits.

The Chinese way - ‘An error occurred. Please try later.’

  • Facebook, Twitter & Co. have not been accessible for 3 years because of the censorship

  • almost half of their time is spent on local counterparts, especially on micro blogs

  • possibility to exchange experiences and to level criticism anonymously

  • the Chinese let themselves extremely be guided by the opinions and recommendations of others

How to succeed in the market

  1. First of all: pay attention to the origin of the contents! - The user’s opinion or negative news about competitors will not always be the true ones.
  2. Fine-tune your marketing! - Presence on different local platforms and targeted marketing are indispensable.
  3. BUT: Do not forget the basic measures to develop your social media strategy! - Even in China, it is essential to
    • present yourself sincerely
    • address the customer directly
    • learn by trial and error and
    • keep your Corporate Communication in the social media platforms.


Worth knowing:

Not a mission impossible, but hard work

By developing new techniques to manage the customer relationship and considering the mentioned facts, companies will make the most of the high social media activity of the Chinese. They should profit from analogies with similar markets and from the incredible potential of the market with regard to the number of internet users.



Internet Sources:

Facebook, 2012. Facebook Newsroom.
http://newsroom.fb.com/News/457/One-Billion-People-on-Facebook

Financial Times Deutschland, 2012. Article ‘Alles außer Facebook’.
http://www.ftd.de/it-medien/computer-technik/:china-alles-ausser-facebook/70020586.html

Internet World Business, 2012. Heftarchiv Ausgabe 12 2012. Article ‘Das Netz im Reich der Mitte’.
http://www.internetworld.de/Heftarchiv/2012/Ausgabe-12-2012/Das-Netz-im-Reich-der-Mitte

Lingner Consulting New Media, 2012. Article ‘Social Media und Employer Branding in China’.
http://lingner.com/zukunftskommunikation/china-im-social-web

McKinsey Quarterly, 2012. Marketing & Sales, Digital Marketing, April 2012.
http://www.mckinseyquarterly.com/Understanding_social_media_in_China_2961

n-tv, 2012. Article ‘Cyber-Attacken in Zeiten des Parteitags: Google in China geblockt’.
http://www.n-tv.de/technik/Google-in-China-geblockt-article7717896.html

t3n We Love Technology, 2012. Article ‘Social Web in China: Wie deutsche Unternehmen im Reich der Mitte erfolgreich sind’.
http://t3n.de/magazin/china-sozialen-netzwerke-social-web-mitte-229593/

we are social, 2012. Blog. Post ‘Social, Digital and Mobile in China’.
http://wearesocial.sg/blog/2011/12/social-digital-mobile-china/

Yahoo! Deutschland, 2012. Nachrichten. Article ‘Facebook heißt hier RenRen: Social Media in China’.
http://de.nachrichten.yahoo.com/blogs/total-digital/facebook-hei%C3%9Ft-hier-renren-social-media-china-125602858.html

YouTube, 2012. Video ‘PandoHouse Rock: The Great Firewall Of China Song’.
http://www.youtube.com/watch?v=89lQef9-k18

YouTube, 2012. YouTube Statistics.
http://www.youtube.com/t/press_statistics?hl=en-GB


The Power of Like

This article deals with the power of like and the relation between Fans and brands.

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dimanche 11 novembre 2012

Social Networks through countries and ages

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samedi 10 novembre 2012

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This article deals with the power of like on Facebook and the relation between Fans and brands.

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jeudi 8 novembre 2012

Social media in China - a quite different thing

...

dimanche 4 novembre 2012

ALL YOU HAVE TO KNOW ABOUT SOCIAL NETWORKS


Now 82% of people use internet and social networks around the world. These last 5 years the time spent on it tripled. This growth depends on internet infrastructures. This phenomenon change people daily life.

In less than 10 years, social networks changed people life. Today, they are an important part of our daily life, as the TV or the radio. At the beginning in 2007, it was less than 500 million users. It wasn’t a phenomenon yet. But in 5 years, everything changed in our virtual landscape. When you are talking to someone about Twitter, he will think “social networks”.
Users can go on their favorite social networks with different computers. They are building different kind of relationship, with someone they had never seen. They are sharing their private life, even if “private” doesn’t mean something. But social networks habits are different between countries, how can they evolve in the future? With this article we will see the evolution of social networks and try to see their influence in the entire world.

This Report uses data collected from Come Score Media Metrix. (MMM): Ad, mobile, media metrix.s The census data are collected from operators and is ascribed with demographic data collected from mobiles of a sample of mobile users (30,000 approximately) who gives their permission. This method gives key market-level mobile web visitation and engagement metrics. It also delivers usage figures for connected apps.
Operators where the data come from are the UK mobile Operators. (O2, Vodafone, EverythingEverywhere, 3 UK). The COM Score Media Metrix suite of syndicated products sets the standard for digital audience measurement and media planning.
Come Score is a global leader in measuring the digital world and preferred source of digital Business analytics. ComScore helps its clients better understand, leverage and profit from the rapidly evolving digital marketing landscape by providing data, analytics and on-demands oftware solutions for the measurement of online ads and audiences, media planning, website analytics, advertising effectiveness, copy-testing, social media, search, video, mobile, cross-media, e-commerce, and a broad variety of emerging forms of digital consumer behavior. Media Metrix reports on more than 70,000 entities uses audience measurement in more 43 countries and 6 global regions that’s cover worldwide totals.

What we can notice, it is that, geographically, people spend more or less the same duration on social networks following the place they live and the development of a country. It appears that in Latin America, people are more keen on social networks than in the rest of the world (they spend 8.1 hours on social networks a day I guess). [It is also the case in Israel and Turkey]. However, not so many people have a computer to go on internet, so only 107.3 million people use social networks for a region accounting about 470 000 million persons. It is obviously Europe countries and Anglo-Saxon countries where social networks are the most used. They are classical developed countries and people use to go on internet and social networks. Another important thing: except in Japan, online population visits also social networks. That was not the case a decade ago. Tiny nuance continental Europe and eastern Asia where the oldest part of the population still doesn’t use that much this way of communication. Facebook is the social network the most used around the world, even if there are still some reluctances in Russia for example.

What we can conclude about this document is that even if Facebook is one of the leader of the social networks, the evolution of his concurrents go very fast. So to stay the leader Facebook will have to be more popular in country like china and to adapt his technology to differents supports. Because twitter and the other social networks are prepared to adapt themselves very fast. We can also say that social networks are an important part of the user's life and it's going to be more important with the time.
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